Got questions? We've got answers.

Our standard MOQ is one 20-foot container (approximately 18-25 metric tons depending on the commodity). We can accommodate smaller trial orders for new clients on a case-by-case basis — contact us to discuss your specific needs.

Yes. We offer pre-shipment samples (1-2 kg) for quality evaluation. Sample fees and courier costs are typically borne by the buyer but are credited against the first commercial order.

Production and packaging typically takes 7-14 days after order confirmation. Shipping varies by destination: 18-25 days to Europe, 25-35 days to Asia, and 30-40 days to the Americas. Full timelines are confirmed with each quote.

Fill out the inquiry form on our Contact page with your product, quantity, destination, and timeline. Our sales team will respond with a detailed quote within 24 hours on business days.

Yes. We accommodate multi-commodity containers for buyers ordering smaller volumes of several products. Our team will help structure the order for efficient shipping.

We accept Letters of Credit (LC at sight), Telegraphic Transfer (T/T), and Documents Against Payment (D/P). For first-time buyers, we typically require 30% advance and 70% against shipping documents. Long-term clients may qualify for more favorable terms.

We export under FOB (Free On Board), CFR (Cost and Freight), and CIF (Cost, Insurance, Freight) terms from Apapa and Tin Can Island ports in Lagos. We can also arrange DAP and DDP for select destinations.

Yes, we offer marine cargo insurance covering the full invoice value plus 10%. Insurance terms vary based on the Incoterms selected — CIF includes insurance while FOB and CFR do not.

Once your container is shipped, we provide the Bill of Lading number and tracking link from the carrier (Maersk, MSC, CMA CGM, etc.). You'll receive real-time updates from departure to arrival.

No. All costs are itemized in our quote — product cost, processing, packaging, port handling, documentation, and shipping. Any additional services like extra documentation or special packaging are quoted separately upfront.

We are certified to ISO 22000 (Food Safety Management), HACCP (Hazard Analysis & Critical Control Points), GlobalGAP (Good Agricultural Practice), NAFDAC (Nigerian Food & Drug Administration), and ISO 9001 (Quality Management). Phytosanitary certificates are issued per shipment.

Every batch undergoes a 12-point quality control protocol: moisture testing, aflatoxin analysis, foreign matter inspection, size grading, color uniformity, and pesticide residue screening. Random samples are also sent for microbiological analysis.

Yes. We work with buyers to meet specific quality requirements including custom moisture levels, defective tolerance percentages, packaging specifications, and certifications. Custom specs are agreed upfront in the supply contract.

Yes. Every shipment is accompanied by a Certificate of Analysis, Certificate of Origin (CoO), Phytosanitary Certificate, Commercial Invoice, Packing List, and Bill of Lading. Additional documents like Fumigation or Halal certificates are provided on request.

We stand behind every shipment. If goods don't meet the agreed specifications, we work with you to resolve the issue — typically through replacement, credit, or refund based on the contract terms. Pre-shipment inspections by third parties (SGS, Bureau Veritas) can also be arranged.

Our core catalogue includes Cashew Nuts (W-180 to W-450 grades), Cocoa Beans (Grade A Fermented), Dried Ginger (Split, Whole, Sliced), and Sesame Seeds (Natural, Hulled, Black). We also source 30+ specialty commodities on request.

Yes. Our network reaches far beyond core offerings. We can source virtually any Nigerian agricultural commodity including hibiscus flowers, shea butter, palm kernel, soya beans, tiger nuts, gum arabic, and more. Submit a custom sourcing request to discuss.

We source directly from 500+ verified smallholder farmers across Nigeria's premier agricultural regions including Kogi, Kwara, Ondo, Cross River, Kaduna, Nasarawa, Jigawa, and Benue states.

Selected products are available with organic certification on request. Our entire sourcing network operates under fair-trade principles with direct farmer payments and transparent pricing — we're working toward formal Fair Trade certification by 2027.

Yes. Every shipment is fully traceable through our digital tracking system — from the farming community of origin, through processing batch numbers, to the container of dispatch. Traceability reports are available on request.

Yes, we welcome long-term partnerships. Our biggest clients have been with us for 8+ years. Long-term contracts include preferential pricing tiers, dedicated account managers, committed harvest allocations, and quarterly market reports.

Yes. We offer private labeling and custom packaging including branded jute bags, vacuum-sealed tins, and custom-printed boxes. Minimum order quantities and lead times for private labeling vary — contact us for specifics.

Each client gets a dedicated account manager who handles your inquiries, quotes, shipments, and post-sale support. For long-term partners, this includes quarterly business reviews, market intelligence reports, and priority access during harvest seasons.

Yes. We collaborate with NGOs, government agencies, and development organizations focused on smallholder farmer empowerment, sustainable agriculture, and rural economic development. Reach out if you're interested in a partnership program.

Orisun Global Limited was founded in 2020 in Lagos, Nigeria. Over 12+ years, we've grown from a single warehouse to a global trade network serving buyers across growing markets.

Our headquarters and main processing facility are located in Lagos, Nigeria — strategically positioned near Apapa Port for efficient export operations.

Orisun is a Yoruba word meaning 'source' or 'origin.' It reflects our role as the trusted source connecting Nigerian agriculture to global markets — and our commitment to working directly at the source with farmers.

Visit our Impact page to learn about our work supporting 500+ farming families, creating 200+ local jobs, and championing Nigerian agriculture on the global stage. We publish annual impact reports outlining our progress and goals.