Privacy Policy

Orisun Global Limited ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, communicate with us, or engage in business transactions. This policy applies to all visitors, users, customers, and business partners interacting with Orisun Global through our website, email, phone, or in-person meetings. By using our services, you consent to the practices described herein. We comply with applicable data protection laws, including the Nigeria Data Protection Regulation (NDPR), the European General Data Protection Regulation (GDPR) where applicable, and the California Consumer Privacy Act (CCPA) for California residents.

We may collect the following categories of information:

We do not knowingly collect sensitive personal data (such as health, religious beliefs, or political affiliations).

We use collected information for the following legitimate business purposes:

We do not use your data for automated decision-making that produces legal effects on you.

We do not sell your personal information. We may share data with:

Third parties who help us operate our business — including shipping carriers (Maersk, MSC, CMA CGM), payment processors, IT and hosting providers, and professional advisors. These providers are bound by confidentiality obligations.

Customs brokers, freight forwarders, and certification bodies (SGS, Bureau Veritas) when required to complete your shipment.

When required by law, court order, or government request — including export authorities, tax agencies, and law enforcement.

In the event of a merger, acquisition, or sale of all or part of our business, customer information may be transferred as part of the transaction.

We require all third parties to handle your data securely and in accordance with applicable data protection laws.

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device.

You can control cookies through your browser settings. Disabling cookies may affect some website features.

We do not use cookies for advertising or behavioral tracking across third-party sites.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but commit to taking reasonable measures and notifying you promptly of any breach affecting your data.

We retain personal data only as long as necessary for the purposes outlined in this policy, including:

After retention periods expire, data is securely deleted or anonymized.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

To exercise any of these rights, contact us at info@orisuntrading.com. We will respond within 30 days.

You have additional rights, including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (note: we do not sell personal information).

As a global export business, we transfer data internationally to fulfill commercial transactions. Recipients may be located in countries outside Nigeria, including the European Union, United States, Middle East, and Asia.

When transferring data internationally, we ensure appropriate safeguards are in place, such as:

If you have concerns about international transfers, please contact our Data Protection Officer.

Our website and services are not directed to individuals under the age of 18.

We do not knowingly collect personal data from children.

If you believe a child has provided us with personal information without parental consent, please contact us immediately at info@orisuntrading.com and we will take steps to delete such information.

Our website may contain links to third-party websites (such as carrier tracking portals, certification bodies, or social media platforms). We are not responsible for the privacy practices of these external sites.

We encourage you to review the privacy policies of any third-party services before providing your information.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. The "Last Updated" date at the top of this policy indicates when the latest revision was made.

For material changes, we will notify you through our website or by email (if you have provided one). Continued use of our website after changes constitutes acceptance of the updated policy.

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Data Protection Officer Orisun Global Limited No 1, Wisdom Plaza, Kano, Kano State, Nigeria

Email: info@orisuntrading.com General inquiries: info@orisuntrading.com Phone: +234 916 281 8210

[To be appointed for GDPR compliance]

We aim to respond to all privacy inquiries within 14 days. For complex requests, we may extend this period and will inform you accordingly.

If you are not satisfied with our response, you may file a complaint with the Nigeria Data Protection Bureau (NDPB) or your local data protection authority.